Often, we are unaware of the messages we communicate through our appearance, body movements, voice, or our facial expressions, but these nonverbal messages pack a big punch.
Listening – it’s more than meets the ear
Of all the forms of communication, listening is what we do most. In our everyday activities we spend about 50% of our time listening. Yet effective listening is the skill we have the least training in.
Six essential qualities of a good conversationalist
Courtesy, active listening and knowing when to be silent are essential qualities of a good conversationalist. There are a few more…
